Terms and Conditions & Privacy Policy

Disclaimer of Liabilities

Whilst every effort has been taken to ensure the accuracy of the information on this website, some details are liable to change. Denbighshire County Council Tourism Department, who manage the website, constantly reviews and develops the content. If in any doubt over the accuracy please contact us.

Denbighshire County Council makes every effort to virus check the files available for downloading on this site. The Council does not accept responsibility for any loss or damage caused by the use of downloadable material from this site. We recommend that all users re-check all downloaded material with their own anti-virus software.

Privacy

Denbighshire County Council are committed to protecting and respecting your privacy.

This Policy explains when and why we collect personal information about the people who visit our website, how we use it, when we may disclose it to others and how we keep it secure.

Changes may occasionally be made to this Policy so please check this page from time to time to ensure that you’re happy with any changes. By using our website, you agree to our Policy and data practices.

Any questions regarding this Policy should be sent by email to tourism@denbighshire.gov.uk.

How do we collect information from you?

We obtain information about you when you use our website, or when you create an account on the website.

What type of information is collected from you?

The personal information we collect may include your name, email address, IP address, demographic information such as postcode and information regarding what pages are accessed, when and in what order.

If you click through to links from this website you are accessing a third party website and we recommend you check their terms and conditions and privacy statement.

How is your information used?

We may use your information to:

  • keep internal records of website use
  • improve our products and services
  • send you communications related to the Denbighshire Tourism Ambassador Scheme and other tourism news, information and events which we think you may find interesting
  • seek your views or comments on our services
  • notify you of changes to our products and/or services

How long will we keep your data?

We review our retention periods for personal information on a regular basis. In some instances, we are legally required to hold certain types of information to fulfil our statutory obligations (for example to meet the conditions of funding). We will hold your personal information on our systems for as long as is necessary for the relevant activity.

Who has access to your information?

We will not sell, rent or share your information to third parties. We may share your information with third parties should we be required to by law, for example, by a court order or for the purposes of prevention of fraud or other crime.

Your choices

You have a choice about whether or not you wish to receive information from us. We will not contact you unless you have given your prior consent. You can change your marketing preferences at any time by contacting us by email: tourism@denbighshire.gov.uk

We want to make sure that your personal information is accurate and up to date. Please contact us to correct or remove information that you think is inaccurate or incomplete or should you need to inform us of a change to your name or email address.

Security precautions in place to protect the loss, misuse or alteration of your information

When you give us personal information, we take steps to ensure that it’s treated securely.

Non-sensitive details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, whilst we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems. Where we have given (or where you have chosen) a password which enables you to access certain parts of our websites, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Data Breach Policy

In the highly unlikely event that a data breach incident occurs which places your personal data, rights and freedoms at risk, we will, without undue delay and where possible, notify both you as the affected individual and the Information Commissioner’s Office of the breach not later than 72 hours after having become aware of it.

Use of ‘cookies’

Cookies are text files placed on your computer to collect standard internet log data and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. You can set your browser not to accept cookies.

Links to other websites

Our website contains links to other websites run by other organisations. This Privacy Policy applies only to our website‚ so we encourage you to read the Privacy Statements on the other websites you visit. We cannot be responsible for the Privacy Policies, Statements and practices of other sites even if you access them using links from our website.

16 or Under

We are committed to protecting the privacy of children aged 16 or under. If you are aged 16 or under‚ please get your parent/guardian’s permission beforehand whenever you provide us with personal information.

Review of this Policy

We keep this Policy under regular review. This Policy was last updated in June 2019.

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